Shipping policy

Rates and delivery times for orders received before 1:00 p.m., on business days:

Shipping rates are specified in the final phase of the purchase and vary by customer's zip code and the type of delivery service chosen by the customer.

Shipping freight costs, which may vary over time and may be different from those expressed in the checkout of the purchasing process. If this is the case, we will contact you at the telephone number provided to inform you of any variation and for you to decide if you wish to continue with the purchase process. In no case is shipping free to these destinations.

Other expenses by law, which are the responsibility of the customer and which will have to be paid to the courier agency when delivering their order (they are not charged on the invoice), such as local taxes, customs clearance costs and others specific to each destination territory, which will depend on the amount of the order. This is an additional amount that is not included in the total that will be indicated at the time of purchase in our online store.

If in any case there is no stock of the requested product, the customer will be informed, through the email provided, of this incident and we will offer the fastest possible final delivery option. You can decide if you want to continue with the purchase or cancel the order. In which case all amounts paid through the original payment method are refunded.